🔒 ArtParTee.com Privacy Policy

1. Information We Collect

We may collect and process the following types of personal data:

a. Information you provide directly:

• Name
• Email address
• Phone number (optional)
• Billing and shipping address
• Uploaded images or artwork
• Account login details (if you register)

b. Information automatically collected:

• IP address
• Browser type and version
• Device information
• Pages visited and usage data (via cookies)

c. Payment Information:

We do not store card details. All payment processing is handled securely by third-party providers (e.g., Stripe or Shopify Payments), who are PCI DSS compliant.

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Deliver digital or physical products
• Create your custom artwork
• Communicate order status or support issues
• Respond to enquiries or complaints
• Improve our website and services
• Comply with legal obligations

We may also use anonymised data for internal reporting and marketing performance tracking.

3. Image Uploads and Artwork

When you upload an image to create custom art:

• You remain the owner of the original image
• We store and process the image securely
• We use the image only to fulfil your order
• We may display the final artwork (not the original image) on our website or social media unless you opt out

See our Customer Image Upload Policy for full terms.

4. Legal Bases for Processing (GDPR)

We rely on the following lawful bases to process your data:

• Contractual necessity: to provide goods/services you request
• Legitimate interests: to improve our services, prevent fraud, and showcase completed artworks
• Consent: for optional marketing communications
• Legal obligation: to comply with UK laws and regulations

5. Who We Share Your Data With

We only share your data where necessary, including:

• Payment processors (e.g., Stripe, Shopify)
• Fulfilment and shipping providers (for physical prints)
• IT and hosting service providers
• Legal or regulatory authorities (only if required)

We never sell your personal data to third parties.

6. Data Retention

We retain your data only as long as necessary:

• Order and account data: up to 6 years (for accounting/legal purposes)
• Uploaded images: retained only as long as needed to complete your artwork
• Emails and enquiries: up to 2 years

You can request deletion of your data at any time (see Section 9).

7. Cookies and Tracking

We use cookies to:

• Enable basic site functionality
• Track anonymous analytics via Google Analytics or similar tools
• Personalise your experience (e.g., remembering your cart)

You can control cookie preferences via your browser settings. For more detail, see our Cookie Policy (or ask us to generate one).

8. Marketing Communications

We may email you about promotions, new products, or updates — only if you’ve given us permission (e.g., ticking a box at checkout). You can unsubscribe at any time using the link in our emails.

9. Your Rights (UK GDPR)

Under data protection laws, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (right to be forgotten)
• Object to processing
• Restrict processing
• Request data portability
• Withdraw consent (where applicable)

To exercise any of these rights, email: [email protected]

10. Security

We take data security seriously. Your information is stored on secure servers, and access is limited to authorised personnel only. We use HTTPS encryption and industry-standard practices to protect your data.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website implies acceptance of the updated policy.

13. Contact Us

If you have any questions about this policy, or how we use your personal data, please contact:

Email: [email protected]

Mail: 7 Fosters Business Park, Hook, Hampshire, RG27 9NY

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).